In the old days, when people are digging up the coal mine, sometimes there are poisonous gas, and to know for sure they sent a canary to the mine, if it came back that means the are no poisonous gas. You need to be the canary in the coal mine.
Some of the philosphy of Ray Dalio the founder of the biggest investment firm Bridgewater are :
- brings problem to be discussed
- stop problem log
- he setup baseball card with stats about his employee using 77 principles.
Listen like you are wrong and argue like you are right.
Interview your employee for ideas of improvement when they start and not when they leave.
You will need to activate the “Go” button, don’t have to do this yourself, but ask people impacted to deliver the message.